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Intercom MCP Server

Name: Intercom MCP Server
Author: Intercom

Updated June 2026✓ Official

The Intercom MCP server, built by Intercom, provides the Intercom MCP Server is Intercom's official, hosted Model Context Protocol integration, giving AI assistants secure access to conversations and contacts in a company's Intercom workspace (currently US-hosted workspaces only). It is officially maintained and best for API & Web.

by Intercom

About

The Intercom MCP Server is Intercom's official, hosted Model Context Protocol integration, giving AI assistants secure access to conversations and contacts in a company's Intercom workspace (currently US-hosted workspaces only). Rather than a local binary, it runs as a remote server at `mcp.intercom.com`, reachable over Streamable HTTP (`https://mcp.intercom.com/mcp`, recommended) or a legacy SSE endpoint kept for backwards compatibility. It exposes six tools: a universal `search` tool that queries either conversations or contacts via a field-based query DSL (operators like eq, neq, gt, lt, contains, plus free-text `q:` search and pagination), a matching `fetch` tool for pulling full resource detail by ID, and four direct-API tools — `search_conversations`, `get_conversation`, `search_contacts`, and `get_contact` — for more targeted lookups by state, source type, author, custom attributes, or email domain. Authentication supports either an automatic browser-based OAuth flow (recommended) or a static Bearer API token, configured in the client as an `mcp-remote` proxy entry pointing at the hosted URL. Typical use: ask Claude to "find all open conversations mentioning a refund from the last week" or "pull the full history and custom attributes for this contact by email," and the assistant queries live Intercom data instead of requiring a CSV export or manual dashboard search — useful for support triage, customer research, and drafting responses grounded in real conversation history.

Works With

🟣Claude Desktop ⚡Cursor 💙VS Code 🏄Windsurf 🤖Cline

Frequently Asked Questions

What is Intercom MCP Server?

Intercom is an MCP server built by Intercom. The Intercom MCP Server is Intercom's official, hosted Model Context Protocol integration, giving AI assistants secure access to conversations and contacts in a company's Intercom workspace (currently US-hosted workspaces only). Rather than a local binary, it runs as a remote server at `mcp.intercom.com`, reachable over Streamable HTTP (`https://mcp.intercom.com/mcp`, recommended) or a legacy SSE endpoint kept for backwards compatibility. It exposes six tools: a universal `search` tool that queries either conversations or contacts via a field-based query DSL (operators like eq, neq, gt, lt, contains, plus free-text `q:` search and pagination), a matching `fetch` tool for pulling full resource detail by ID, and four direct-API tools — `search_conversations`, `get_conversation`, `search_contacts`, and `get_contact` — for more targeted lookups by state, source type, author, custom attributes, or email domain. Authentication supports either an automatic browser-based OAuth flow (recommended) or a static Bearer API token, configured in the client as an `mcp-remote` proxy entry pointing at the hosted URL. Typical use: ask Claude to "find all open conversations mentioning a refund from the last week" or "pull the full history and custom attributes for this contact by email," and the assistant queries live Intercom data instead of requiring a CSV export or manual dashboard search — useful for support triage, customer research, and drafting responses grounded in real conversation history.

Who built Intercom MCP Server?

Intercom MCP Server was built by Intercom.

Is Intercom MCP Server free?

Intercom is free to install as an MCP server, but the underlying service may require payment. The MCP server is free and open-source. Intercom: Essential: $39/seat/mo. Advanced: $99/seat/mo. Expert: $139/seat/mo. 14-day free trial.

How do I install Intercom MCP Server?

Install Intercom MCP Server from its GitHub repository: https://github.com/intercom/intercom-mcp-server

What does Intercom MCP Server integrate with?

Intercom MCP Server integrates with Claude Desktop, Cursor, VS Code, Windsurf, Cline.

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Live Status

Auth requiredChecked 7d ago

Latency: 115 ms

OAuth-gated (HTTP 401): Streamable HTTP error: Error POSTing to endpoint: {"error":"invalid_token","error_description":"Missing or invalid access token"}

Recent uptime

Quick Info

Install Type: npm
Author: Intercom
Categories: 2
Integrations: 5

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